The Eagr bot didn't join my meeting

The Eagr bot joins your video meetings to record and analyze them. If it didn't show up, go through this checklist.

Checklist

  1. Is your calendar connected? Without a connected calendar, Eagr can't see your meeting. See the article Connect your calendar (Google & Outlook).
  2. Is there a video link in the event? The bot only joins meetings that contain a Google Meet, Zoom or Teams link in the calendar invite. A meeting with no link, or with a link pasted only in the email body, isn't detected.
  3. Did you admit the bot from the waiting room? In many meetings, the bot lands in the waiting room and waits for a participant to admit it. Remember to let it in at the start of the call.
  4. Analysis takes a few minutes. After the meeting ends, the recording has to be processed then analyzed. Give it a few minutes before worrying, and refresh the page.
Tip

Do not run the Live Coach and the recording bot on the same call. Choose one or the other: the Live Coach coaches you live, the bot records for after-the-fact analysis.

Still happening?

If the bot won't join even though everything is in place, email us at support@eagr.ai with the meeting date and time and the video tool used.