A call that didn't come into Eagr automatically? You can import it yourself from a file.
How to import a call
- Go to Calls.
- At the top of the list, click Import.
- Add your recording.
Eagr transcribes and analyzes it like any other call: you get the score, transcript and Iggy's analysis once processing is done.

Tip
Analysis takes a few minutes after import. If the call doesn't appear right away, refresh the page (see Why isn't my call showing up or being analyzed?).