Reclassify a call

If a call was analyzed with the wrong meeting type (the wrong segment of your playbook), the analysis can feel off. You can reclassify it to re-run the analysis with the right framework.

Change the call type

Under the call's title, the meeting type is a dropdown.

Screenshot: the call type dropdown, under the title.

Open it and pick the right type. You'll find your playbook's segments, plus the options Internal, Other and Not relevant.

Screenshot: choosing the right meeting type.

Confirm: Eagr re-runs an analysis with the right framework. It can take a few minutes.

Screenshot: confirming the call type change.

Good to know

Changing the type can only be done once per call. Double-check the right type before you confirm.

A call marked Not relevant isn't analyzed (see Why isn't my call showing up or being analyzed?).